xbajee Terms and Conditions
Please read these terms carefully before using the xbajee platform. All rules regarding account registration, bonuses, payments, and responsible gaming are described here.
Table of Contents
- 1. General Terms
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Responsible Gaming
- 8. Prohibited Activities
- 9. Privacy and Data Protection
- 10. Limitation of Liability
- 11. Account Closure and Suspension
- 12. Changes to Terms
General Terms
xbajee is an online gaming and sports betting platform operated for entertainment purposes. These terms and conditions ("Terms") apply to the use of all services on the xbajee platform. "xbajee", "we", "our", or "platform" refers to the xbajee website and all related services.
1.1 Scope of Terms
These terms apply to all of the following:
- Account registration and use through the xbajee website or app
- Participation in any game or sports betting service
- Depositing or withdrawing funds from an account
- Claiming any bonus, promotion, or reward
- Using customer service or support
1.2 Legal Validity of Terms
These terms form a legally binding agreement. By continuing to use the platform or creating an account, you automatically agree to these terms. These terms should always be read together with our Privacy Policy and Responsible Gaming Policy.
Eligibility and Registration
2.1 Age Requirement
To open an account and use the gaming services on xbajee, you must be 21 years of age or older. We are strictly against underage gambling and take necessary steps to verify age.
2.2 Registration Requirements
When registering an account, you must meet the following conditions:
- You must be a resident of Bangladesh aged 21 or older
- All information provided must be true, accurate, and up to date
- Each person may operate only one account
- The account must be for your own personal use
- Online gaming must be lawful in your area
2.3 Identity Verification (KYC)
xbajee reserves the right to verify your identity at any time. The following documents may be requested during this process:
- National ID (NID), passport, or birth registration certificate
- Bank statement or mobile banking statement
- Proof of current address
We reserve the right to hold withdrawal processing until identity verification is complete.
Account Management
3.1 Account Security
It is entirely your responsibility to keep your xbajee account secure. Keep your login details confidential and do not share them with anyone.
3.2 Account Responsibility
- You are fully responsible for all activity carried out from your account
- If your password or account details are lost, notify our support team immediately
- Using another person's account without permission is strictly prohibited
- Operating multiple accounts from a single device or IP address is not allowed
3.3 Updating Account Information
If your contact details, payment method, or other information changes, update your account as soon as possible. xbajee is not responsible for any issues arising from outdated or incorrect information.
Deposits and Withdrawals
4.1 Deposit Rules
Funds can be deposited on xbajee through safe and convenient payment methods. We support the following methods: bKash, Nagad, Rocket, Upay, and bank transfer.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳1,000 (one thousand taka)
- Withdrawals are generally processed within 30 minutes to 3 hours
- Withdrawals can only be made to the same method used for the deposit
- Withdrawals may be delayed if account verification has not been completed
- Withdrawals may be restricted if the wagering requirements of any active bonus have not been met
4.3 Transaction Security
xbajee secures all financial transactions with SSL encryption technology. Your personal and financial information is stored with the highest level of security.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 gives a bonus of ৳1,000, making a total balance of ৳2,000; a deposit of ৳32,000 gives a bonus of ৳15,000, making a total balance of ৳47,000.
5.2 General Bonus Terms
- Each bonus has a specific validity period, which is stated in the bonus offer
- The welcome bonus cannot be claimed more than once from the same person, address, device, or payment method
- Not all games can be played with bonus funds — restrictions may apply to certain games
- If bonus abuse is suspected, xbajee reserves the right to cancel the bonus and investigate the account
- Terms for VIP cashback and special promotions will be communicated separately
5.3 VIP Program
xbajee's special VIP program for regular players has three tiers: Bronze (up to 0.3% cashback per week), Silver (up to 0.5% cashback per week), and Gold (up to 0.8% cashback per week). Tier upgrades are based on the regularity and volume of play.
Gaming Rules
6.1 Fair Play Policy
xbajee ensures fair play across all games. All our games are operated by verified and accredited software providers. Game outcomes are determined entirely by Random Number Generator (RNG) technology.
6.2 Betting Limits
Each game has specific minimum and maximum betting limits, which are displayed within the game interface. xbajee reserves the right to change betting limits for specific circumstances or for a particular customer.
6.3 Technical Issues
- If a game is interrupted due to a loss of internet connection, the system will automatically revert to its previous state
- If the result of a game is undetermined due to a server error, that round will be considered void
- If an incorrect payout occurs due to a technical error, xbajee reserves the right to determine the correct amount and make the necessary correction
6.4 Sports Betting
Live and pre-match betting is available on various sports including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA and international leagues), and kabaddi. If a match is cancelled or a walkover is awarded, the rules regarding suspended bets will apply.
Responsible Gaming
xbajee places the highest priority on responsible gaming. We believe gaming should be an entertaining activity, never a source of financial stress.
7.1 Ways to Keep Yourself Safe
- Set daily, weekly, or monthly deposit limits
- Set a loss limit to prevent overspending
- Use the self-exclusion feature to temporarily close your account for a set period
- Never gamble to try to recover money you have lost
- Do not play while under the influence of alcohol or medication
7.2 Get Support
If you are struggling with a gaming addiction, contact our 24/7 Bengali live chat support. For more information, visit our Responsible Gaming page.
Prohibited Activities
The following activities are strictly prohibited on the xbajee platform and will result in account closure:
8.1 Account-Related Prohibitions
- Creating or operating multiple accounts
- Opening or operating an account using another person's identity
- Providing false or misleading information
- Helping a minor or underage person use an account
8.2 Financial Misconduct
- Abusing or manipulating bonuses
- Money laundering or illegal financial transactions
- Deposit reversal or chargeback fraud
- Using third-party payment methods
8.3 Technical Misconduct
- Exploiting software bugs or glitches
- Playing games using automated bots or programs
- Attempting to hack or modify xbajee's software
- Managing an account using a VPN or proxy
Privacy & Data Protection
xbajee takes the privacy of your personal information very seriously. To learn more about how we collect, use, and protect your data, please read our Privacy Policy page.
9.1 Data Collection
We collect only the information necessary to operate the service, such as: name, contact details, payment information, and records of gaming activity.
9.2 Data Security
- All personal data is protected by SSL encryption
- Data is not sold or shared with third parties
- Payment information is stored in a secure, encrypted system
- Regular security audits are conducted
Limitation of Liability
10.1 Service Availability
While xbajee makes reasonable efforts, it does not guarantee uninterrupted service. The service may be temporarily unavailable due to maintenance, upgrades, or technical issues.
10.2 Gaming Losses
xbajee is not liable for financial losses arising from gaming. Gaming is a recreational activity and there is no guarantee of winning. You are gaming with full awareness of the risks involved.
10.3 Losses Due to External Causes
- Losses caused by internet connection problems
- Issues caused by disruption to third-party services
- Force Majeure events — such as natural disasters or government directives
- Losses caused by problems with the user's device or network
Account Closure & Suspension
11.1 Closure at User's Request
You may request to close your account at any time via our 24/7 live chat or email. Any pending withdrawals will be processed before closure, however active bonuses will be cancelled.
11.2 Suspension or Closure at xbajee's Initiative
xbajee may suspend or close an account in the following circumstances:
- Violation of any clause of these terms and conditions
- Suspicion of fraud or deception
- Suspicious activity related to money laundering is observed
- Evidence of operating multiple accounts
- Due to legal or regulatory requirements
11.3 Post-Closure Process
Upon account closure, any valid balance will be returned after appropriate verification. However, bonus funds may be forfeited in cases of rule violations.
Changes to Terms and Conditions
12.1 Right to Make Changes
xbajee reserves the right to change, amend, or update these rules and terms and conditions at any time. Users will be notified of significant changes via email or through the platform.
12.2 Acceptance of Changes
Continued use of the platform after updated terms and conditions have been published will be considered as your automatic acceptance of the new terms.
12.3 Dispute Resolution
If a dispute arises on any matter, please contact our support team. We will always strive to resolve the matter fairly, with the user's interests in mind.
Welcome to xbajee
Enjoy gaming safely by following the rules and terms and conditions. Our Bengali-language support is always ready to help with any questions.